Privacy Policy relating to NexusPay

The GroupNexus privacy and other policies found on and applicable to the website https://groupnexus.co.uk (referred to as “Website“) explain how and for what purposes we use the information collected about you, also apply to the Smart Phone application(s) for the time being known as NexusPay (referred to as “App(s)“) so please carefully read this policy and those on the Website. By using the App(s). any services we offer via the Website or App(s), you agree to be bound by these policies in respect of the information collected about you via the Website or App(s).


We will collect the following personal information required to register and book a transaction through the App(s):

(a) Phone Number

(b) Vehicle Details

(c) Your email address in certain circumstances

(d) Billing information such as your credit card number and expiry date.


We will not request data that is not relevant to your transaction through the App(s) and will only use information obtained from you to:

(a) Administer your parking transaction; and

(b) Make the information available to integrated enforcement systems to ensure that you will not receive a parking ticket if you have a valid transaction for the time and date.


We do not send your information to third parties for marketing purposes.

If you opt-in, we can send you service update messages such as:

(a) Location closures

(b) Location updates.


In order to complete your transaction, the App(s) will be required to take (and you agree to give) your credit or debit card details and your CVV/CVV2 on the basis that:

(a) This data is processed by our Payment Services Provider in a PCI Compliant Manner;

(b). No credit card data is stored on our servers;

(c). We have the facility to charge your account automatically and you need to sign up for this prior to use;

(d). In some circumstances our Payment Services Provider will request more details prior to allowing completion of payment via 3D Secure in a PCI compliant manner and you agree to provide such details;


Other than as set in this Policy we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

Cookies we use for the purpose of the App(s) are:

(a). AWSALB – Elastic Load Balancing creates this cookie, that is used to map the session to the instance

(b). ccp_session – Allows a user to be recognised within the Website

(c) csrf_cookie_name – Cookie used to prevent cross-site scripting attacks

(d). _utma – Used by Google Analytics

(e). _utmz -Used by Google Analytics

(f). _ga – Used by Google Analytics

(g). _gid – Used by Google Analytics

(h). _gat_gtag – Used by Google Analytics